To All The Bosses I've Had Before
Happy Boss’s Day
Yesterday, October 16, was Boss’s Day. In honor of that, I’d like to thank some of the managers that helped me get where I am today.
Read MoreCustomer Service Appreciation Week 2019
Happy Customer Service Appreciation Week!
Although many people may not realize it, this week is being celebrated in contact centers all across the country. Although not specifically a contact center event, it has certainly become one!
Read MoreThe 2019 Customer Contact Central Awards Judge Spotlight →
For the second time, I am excited to be a judge for Customer Contact Central Awards. Here’s the video we did as part of their judge spotlight.
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