Did you know there is an official Customer Service Week to highlight the work of customer service employees? Customer Service Week is not specifically only for contact centers but many across the country have adopted it is their own holiday.Read More
I enjoy being part of the festivities during Customer Service Week and hearing what other call center leaders do in their centers. I do my best to show my appreciation to my team members the other 51 weeks every year but find this week a special time.
Even if you don’t have money to spend, there are simple things you can do during Customer Service Week.Read More