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Customer Survey Lessons

October 10, 2017 by Matt Beckwith in processes

The real punishment I put myself through however, is taking surveys. Although I’m not able to take one every day, I actively seek out opportunities to take them and have completed hundreds over the past several years. I have also worked for some companies where I have learned a great deal about customer feedback programs. 

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October 10, 2017 /Matt Beckwith
NPS, CES, FCR, survey, customer
processes
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